Frequently Asked Questions
 
 


What are the capabilities of the free version of OnePacs?

A full discussion of the capabilities of free and paid versions of OnePacs can be found in the online documentation.

In brief, the free version offers:

Worklist management
  • Receive studies from multiple DICOM sources, in multiple locations, and unify studies onto a single worklist
  • Worklist filtering by advanced criteria
  • Administration of multiple users, with ability to define finely granular study access criteria and various OnePacs privileges for each user
  • Rules-based and manual organization of studies into folders
  • Ability to attach notes to or flag studies on the worklist
  • Ability to define user groups for resource access
  • Sharing of folders or other resources to specific users or user groups
  • Numerous other worklist management tools

  • Study data management
  • Web-based report entry and viewing, including posting of reports for lookup and review through the web-based interface
  • GUI-based report appearance and template editing
  • Inclusion of key images in reports
  • Export of reports into Word-compatible or PDF format
  • Ability to export a wide range of data regarding studies sent to OnePacs, including case volume, turnaround time (including turnaround time by facility or by radiologist), study fees, and more
  • Ability to track results reporting information on a per-case basis, and automatically include this information in reports, at your discretion
  • Ability to track QA information on a per-case basis, and automatically include this information in reports, at your discretion

    Study viewing
  • Simple web-based DICOM study viewer, which operates via Javascript, and does not require installation of Java, ActiveX, Flash, or other such technologies, for maximum browser compatibility and simple, hassle-free operation for referring physicians
  • OnePacs Gateway software for installation on a local hospital PC, to transmit studies to OnePacs
  • Use of OnePacs Diagnostic Workstation, which can download DICOM studies directly from the local hospital Gateway PC
  • Designation of Key images for cases which can be incorporated into reports
  • What technical support options are there for OnePacs?
    For the free version, users may read online documentation, as well as post questions and participate in support discussions at OnePacs's online support forums. The online forums are monitored regularly by OnePacs staff who attempt to solve the problems of users who post on the forums.

    Additionally, a certain amount of complimentary live technical support is provided to users of the free version of OnePacs, to help new users get up and running with the system.

    A variety of additional technical support options, including 24/7 on-demand on-call support, are available for paid versions of OnePacs.

    What further features of OnePacs are available in paid versions?
  • Assistance with setup and configuration, and 24/7 On-call technical support
  • Ability to download complete DICOM studies from the OnePacs Web Server to workstations located anywhere, and grant your referring physicians and other users the ability to do this as well. (The free version is restricted to downloads on-site at your facility, or through accessing your facility's network via VPN)
  • Transmission of reports by facsimile, email report links, or secure email
  • HL7 interfacing to upload reports directly into local RIS/PACS systems
  • Support for dictation directly into OnePacs and transcription through the OnePacs system
  • Ability to attach files of any kind to cases, such as PDF documents
  • Numerous other features

  • How many facilities are using OnePacs currently?
    OnePacs is currently deployed at approximately 50 facilities across the United States, processing a large volume of studies, ranging from nighthawk preliminary examinations with a short retention time, to permanently archived final reads.

    Will AMIS sign a Business Associate Agreement with my group or facility for use of the free version of OnePacs?
    Yes, use of the free version is governed by contracts which are signed between AMIS and your group or facility. These, of course, include a standard signed Business Associate Agreement which will be provided to your group or facility by AMIS.

    What technologies are used to keep data secure?
    All aspects of the OnePacs system, free or paid versions, are fully HIPAA compliant. All data transmitted to the OnePacs web server from imaging facilities are encrypted with the United States national data encryption standard, the Advanced Encryption Standard (AES), through a TLS-negotiated protocol. No unencrypted data is ever transmitted over the internet. Data at the OnePacs Data Center is stored in a physically secure location and protected by hardened network security, subject to 24/7 physical plant monitoring, and serviced by multiple redundant power supplies, an on-site generator, and multiply redundant internet service providers. Username and password authentication via SSL-encrypted web sessions are required to access any information in the OnePacs system, and all accesses or attempts to access information on the OnePacs system are logged in detail, including the accessing user, access time and date, the specifics of the accessed data, as well as the originating IP address of the access or access attempt.

    What happens to Protected Health Information (PHI) if we decide to stop using OnePacs?
    AMIS deletes all copies of PHI, including all backup copies, if a group ends use of the free version of OnePacs ends, and will send written confirmation of this to your group.